Return & Exchange
All items are carefully inspected and packaged prior to shipment. Please check your order upon arrival for any damage. If items have arrived damaged, please email firstname.lastname@example.org with photos of the damaged part within 7 days. Please also keep the original package for inspection. We will arrange a new stock for exchange if the claim is accepted. Return Shipping fee will be shouldered by unun.
If the product is not a pre-order item, yes you can cancel the order. Please contact us at email@example.com before your order is shipped.