Terms & Conditions

 

Overview

Please read these terms & conditions carefully before using “unun" online store. This website is owned and operated by Silent Shout Ltd.

Pricing

Prices are in Hong Kong Dollars (HKD) and are subject to change without notice. All orders are subject to price in effect at time order is placed. Prices do not include shipping, duties and taxes.

Payment

We accept payment by VISA, MasterCard, American Express and Apple Pay.

(**the payment option "Apple Pay" is only visible to customers visiting our store using Safari through the latest iOS 10 or macOS Sierra)

Cancellation

If the product is not a pre-order item, yes you can cancel the order. Please contact us at hello@ununliving.com before your order is shipped.

Shipping

Orders will send out within 7 days once the orders are placed, except Pre-order purchase. All shipments will be made via carrier of our choice. Notification will be sent via email in case of any shipment delay.

Pre-Order

Expected delivery period will be stated on the pre-order product page. Please read it carefully. The delivery date may change subject to actual supply condition. Notification will be sent via email in case of any shipment delay.

Damage

All items are carefully inspected and packaged prior to shipment. Please check your order upon arrival for any damage. If items have arrived damaged, please contact us at hello@ununliving.com with photos of the damaged part within 7 days. Please also keep the original package for inspection.We will arrange a new stock for exchange if the claim is accepted. Return Shipping fee will be shouldered by unun.

Warranty

Warranty applies to certain products only, please refer to the specific warranty policy on the product page. unun online store reserves the right to inspect the damaged product before having any obligation under this limited warranty. unun online store is not responsible for damages caused by improper installation, maintenance or operation. Our warranty extends to products purchased only by the original purchaser.

Product Descriptions And Colors

We will endeavour to ensure that the content and the product descriptions on unun online store are as accurate and complete as possible. We however do not warrant that “content” and product descriptions are accurate, complete, current or error free. We have made every effort to display as accurately as possible the colours of our products that appear on unun online store. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.

Ownership Of Rights

All rights, including copyright, in this website are owned by or licensed to Silent Shout Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Silent Shout Limited. You may not modify, distribute or re-post anything on this website for any purpose.